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Frequently Asked Questions
- When will I be paid?
- Where do I claim my check? Can my checks be mailed directly to my home?
- How do I change the department to which my checks are coded?
- What should I do if I lose my check?
- How long are State of Connecticut checks valid? What should I do if I find an old, expired check?
- I have more than one job at UConn; will I receive more than one check?
- Can I request copies of my check stubs?
- What is my employee record number?
- Can I request W-2 reissues for previous years?
- Can the Payroll Department help me with my taxes?
- My child/spouse is employed at UConn. Will the Payroll Department discuss his/her payroll information with me?
- When will I be paid?
Checks are distributed every other Thursday. There is a two week interval between the date of a check and the period for which you are paid (with the exception of Graduate Assistants, who are paid-to-date throughout the academic year).
- Where do I claim my check? Can my checks be mailed directly to my home?
Checks are distributed to employees via work departments. Please see your Departmental Coordinator to find out how you will receive your check, or if mailing your check is an option.
- How do I change the department to which my checks are coded?
You may request a change of check location by contacting our main office at (860) 486-2423 or Renee Ferriere.
- What should I do if I lose my check?
Please come to our main office and request to complete a “lost check affidavit.” You will be asked to provide the date of the missing check and a picture ID. If you are unable to complete an affidavit at our main office, you may request to have the affidavit mailed to you (please note that the affidavit must be notarized). The Office of the State Treasurer will issue a replacement check within two to four weeks of receiving a completed lost check affidavit.
- How long are State of Connecticut checks valid? What should I do if I find an old, expired check?
State of Connecticut checks are valid for six months. If your check is less than one year old, it can be returned to our main office for reissue. If your check is older than one year, the funds have most likely been escheated to the Treasury’s Unclaimed Property Division. You can check the Treasury’s website to see if your name appears on the unclaimed property list.
- I have more than one job at UConn; will I receive more than one check?
Earnings are combined by payroll (i.e. Classified, Graduate, Special, Student, Unclassified). If you have more than one position within a payroll, any earnings you receive from that payroll will be combined in one check. If you are receiving earnings from multiple payrolls, you will receive multiple checks.
- Can I request copies of my check stubs?
The Payroll Department is unable to reproduce actual copies of check stubs; we can only provide check stub screen prints (the same information is available to employees through the On-line Benefits Statement & Pay Stub Application. If a mortgage company, landlord, etc. has requested that you provide them with several months of check stubs, please ask whether a letter from the Payroll Department reflecting your gross and/or net earnings will suffice in place of check stubs.
- What is my employee record number?
A one-digit employee record number is assigned to each new position an employee holds with the State of Connecticut. The sequence in which record numbers are assigned is 0, 1, 2, etc. (i.e. an employee’s initial record number is always 0).
- Can I request W-2 reissues for previous years?
You may request W-2 reissues by contacting us at (860) 486-2423 or Renee Ferriere. W-2 reissues for years including, and after, 2003 generally take two to three business days to process. Please allow ample time for processing of reissues prior to 2003.
- Can the Payroll Department help me with my taxes?
The Payroll Department is not permitted to assist with tax preparation or advise employees (other than non-resident aliens) regarding how they should complete their federal and state W-4 forms. Payroll is able to provide an employee with his/her current tax status and options regarding how to increase or decrease withholdings based on the employee’s wishes.
- My child/spouse is employed at UConn. Will the Payroll Department discuss his/her payroll information with me?
No, the Payroll Department will not release an employee’s salary information to any third party without express written consent from that employee. Inquiries regarding tax withholdings, check amounts, etc. must come directly from the employee, or someone with verifiable power of attorney.
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